Player Protection · Safe Play · 98par Cares

Responsible Gaming at 98par — Because Your Wellbeing Comes First

Gaming at 98par should be entertaining, never stressful. We have built a full suite of responsible gaming tools — deposit limits, session controls, self-exclusion, and more — so that every Pakistani player can stay in control of how they play, how long they play, and how much they spend.

Self-Exclusion Available
21+ Strict Age Policy
Full Limit Controls
24/7 Support in Urdu & English
Licensed & Regulated
21+
Minimum Age Requirement
24/7
Player Support Availability
7
Player Protection Tools
0
Tolerance for Underage Play

Strict 21+ Age Policy — No Exceptions

98par enforces a minimum age requirement of 21 years for all account registrations and gaming activity on the platform. All accounts undergo identity verification using Pakistani CNIC documentation before any deposit or withdrawal can be processed. Any account found to belong to a person under the age of 21 will be immediately suspended, all funds returned to the originating payment method, and the matter referred to our compliance team. If you suspect a minor is using your account, contact our support team immediately.

Our Philosophy

Gaming as Entertainment, Not a Financial Solution

At 98par, we believe that responsible gaming is not just a regulatory requirement — it is a genuine obligation to every player who trusts us with their time and money. Cricket betting, live casino, and slots at 98par are designed as entertainment. They are a way to enjoy PSL season, follow your favourite IPL team, or spend a relaxed evening on a slot. They are not — and should never be treated as — a way to generate income or resolve financial difficulties.

Pakistan has a young, enthusiastic sporting culture. From Karachi to Lahore, Faisalabad to Islamabad, 98par serves players who are passionate about cricket, kabaddi, and a wide range of casino games. That passion is what makes gaming exciting — and it is precisely what 98par's responsible gaming framework is designed to protect. We want every session to end with the same enthusiasm you brought to it.

Problem gambling is a recognised condition that can affect anyone, regardless of income, background, or experience. The responsible gaming tools built into the 98par platform are available to all players — at any time, without judgment, and without any delay in taking effect. We have intentionally made these tools easy to access so there is no friction between the moment you decide you need a break and the moment that break begins.

Player Protection Tools

Every Tool You Need to Stay in Control

All of the following responsible gaming features are available to every registered 98par player at no cost, with immediate effect, directly from your account dashboard.

Deposit Limits

Set a maximum deposit amount over any daily, weekly, or monthly period. Once your chosen limit is reached, 98par will not process any further deposits until the period resets. Limits take effect immediately when set and can only be increased after a mandatory 7-day cooling period — but can be decreased at any time instantly.

Loss Limits

Define the maximum net loss you are comfortable with over a set period. When your net losses reach the limit you have chosen, your ability to place further bets or wagers is automatically paused until the period resets. This is one of the most effective tools for keeping gambling within a budget you have pre-defined and consciously agreed to.

Session Time Limits

Set a maximum session duration after which 98par will automatically log you out. You can also enable session time reminders that display a notification when you have been playing for a certain period — helpful for players who lose track of time during long cricket matches or extended slot sessions.

Cool-Off Periods

Take a structured break from gaming without permanently closing your account. Cool-off periods are available for 24 hours, 48 hours, 7 days, 30 days, or a custom duration of your choice. During a cool-off period your 98par account remains open for withdrawal purposes but all betting, gaming, and deposit functionality is suspended.

Self-Exclusion

If you feel that you need a longer or permanent break from gaming, 98par's self-exclusion tool allows you to exclude yourself for periods of 6 months, 1 year, 3 years, or permanently. Self-exclusion takes effect within 24 hours of request. During self-exclusion, you will not receive any marketing communications from 98par.

Reality Checks

Enable regular on-screen notifications that display how long you have been playing in the current session, your net win or loss position, and the option to end the session immediately. Reality checks are a simple but powerful tool for maintaining perspective, particularly during extended betting sessions on live cricket or live casino games.

Step by Step

How to Access Responsible Gaming Tools on 98par

Every 98par player can access the full suite of responsible gaming tools directly from their account. No support ticket required, no waiting period — you are always in control.

Need immediate help? If you are in crisis or feel you cannot stop gambling without help, contact our support team via Live Chat 24/7. Our team is trained to assist and will never be dismissive or judgmental.

Step 1 — Log In to Your 98par Account

Visit the 98par platform and log in with your registered Pakistani mobile number and password. If you do not yet have an account, registration takes just a few minutes and requires your CNIC details for age verification.

Step 2 — Navigate to Account Settings

Click on your account icon in the top right corner of the screen. Select "Account Settings" from the dropdown menu. This is your personal control centre for all account preferences and responsible gaming configurations.

Step 3 — Select Responsible Gaming

In Account Settings, find the "Responsible Gaming" section. Here you will find all available tools: Deposit Limits, Loss Limits, Session Time Limits, Reality Checks, Cool-Off Periods, and Self-Exclusion. Each tool has a clear description and a simple configuration interface.

Step 4 — Configure Your Limits

Set whichever limits are relevant to your situation. All limits take effect immediately upon saving. You will receive a confirmation message and an email to your registered address confirming the change. Remember: decreasing a limit is always instant; increasing requires a 7-day wait.

Step 5 — Review Regularly

We recommend reviewing your responsible gaming settings at the start of every month or after any significant change in your personal circumstances — salary changes, family pressures, or anything that might affect the amount you can comfortably afford to spend on gaming.

Know the Signs

Warning Signs of Problem Gambling

Problem gambling rarely announces itself. It tends to develop gradually. Recognising these warning signs early — in yourself or someone you care about — is the most important first step.

Chasing Losses

Placing larger or more frequent bets in an attempt to recover previous losses. This is one of the clearest warning signs and a pattern that tends to accelerate quickly.

Gambling With Money You Cannot Afford to Lose

Using rent money, utility bill payments, grocery budgets, or borrowed money to fund gambling. Gambling should only ever involve discretionary, non-essential income.

Disrupted Sleep and Daily Life

Staying up late to gamble, missing work, family obligations, or social events because of gaming activity, or spending time at work thinking about the next session.

Secrecy and Concealment

Hiding gambling activity from family members, lying about how much time or money is being spent, or feeling a need to conceal account statements or transaction histories.

Emotional Distress Around Gambling

Feeling anxious, irritable, or depressed when not gambling, or using gambling as a way to escape stress, anxiety, boredom, or difficult personal situations.

Inability to Stop Despite Wanting To

Having made genuine attempts to reduce or stop gambling but finding it impossible to maintain those intentions — especially after a significant win or loss.

If you recognise these signs: Please use the 98par self-exclusion or cool-off tool immediately, and speak to our support team. Our support staff are available 24/7 via live chat in both Urdu and English. You are not alone, and help is available without judgment.

Self-Assessment

Is Your Gaming Under Control?

Answer the following questions honestly. If you answer "yes" to two or more questions, we recommend speaking with our support team or considering a cool-off period.

1
Have you ever bet more money than you could reasonably afford to lose?
2
Have you ever needed to borrow money, sell something, or cut back on essential expenses in order to gamble?
3
Have family members, friends, or colleagues ever expressed concern about your gambling habits?
4
Do you find yourself thinking about gambling even when you are not playing — at work, during family time, or before going to sleep?
5
After losing, do you feel a strong urge to return and win back what you lost — and have you acted on that urge?
6
Have you ever tried to cut back or stop gambling but found yourself unable to stick to that decision?
7
Do you use gambling as a way to cope with stress, loneliness, boredom, or difficult feelings rather than as a form of entertainment?
8
Have you ever felt the need to hide your gambling activity or the amount of money involved from people close to you?
This is a self-reflection tool only — it is not a clinical diagnosis. If any of these questions prompted concern, please reach out to our support team via Live Chat or use the self-exclusion tool in your 98par account settings right away.

Common Questions

Responsible Gaming — Frequently Asked Questions

Self-exclusion requests submitted through your 98par account dashboard take effect within 24 hours. During that window you will receive a confirmation email and the exclusion will be processed by our compliance team. Once active, your account will be suspended for all betting, deposit, and gaming activity. Withdrawal of any existing account balance remains possible during and after self-exclusion.

No. Once a self-exclusion is active, it cannot be reversed before the exclusion period has elapsed. This is a deliberate design — it protects you in moments of impulsive decision-making. When your exclusion period expires, there is a mandatory 24-hour reflection period before your account can be reactivated. You must submit a written request to reactivate, and our responsible gaming team will conduct a brief welfare check before restoring access.

No. As soon as a cool-off period or self-exclusion is activated on your 98par account, all marketing communications — including promotional SMS, bonus emails, and push notifications — are immediately suspended. You will receive only essential transactional communications such as withdrawal confirmations. If you continue to receive marketing messages after activating a restriction, contact our support team immediately and we will resolve the issue.

98par takes third-party responsible gaming requests seriously. If you are a family member concerned about a relative's gambling on the 98par platform, you can contact our support team via live chat with the relevant account details. Our responsible gaming team will investigate and, where appropriate, place a temporary hold on the account pending a welfare review. We maintain strict confidentiality throughout this process.

Yes, without exception. Every new 98par account must complete CNIC-based identity verification before any deposit can be processed. The CNIC verification process confirms both identity and date of birth, ensuring that the 21+ age requirement is enforced at the point of entry rather than retrospectively. Accounts that cannot complete verification are suspended pending documentation.

A cool-off period is a short to medium-term break — from 24 hours up to 90 days — intended for players who want a temporary pause from gaming. Your account remains open and you can withdraw funds. Self-exclusion is a more serious, longer-term measure (minimum 6 months) for players who recognise that they need an extended break to address a potential problem. Self-exclusion cannot be reversed before the period ends. If you are unsure which option is right for you, our support team can help you decide.

Play With Confidence

98par — Where Player Safety Is Part of the Experience

Your 98par account is equipped with every tool you need to keep gaming enjoyable. Set your limits, know your boundaries, and play with the confidence that comes from being on a platform that genuinely cares about your wellbeing.

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21+ only  ·  Gambling involves financial risk  ·  Please play within your means  ·  Help is always available