Help Centre · Player Resources · 98par Support
Everything Pakistani players need to know about 98par — from creating your account and making your first JazzCash deposit, to cricket betting markets, bonus terms, and responsible gaming tools. Browse by category below or use the table of contents to jump straight to your question.
Instant Answers
Most common questions Pakistani players ask about 98par are answered here in plain, easy-to-follow English — no need to wait for live chat during peak hours.
Local Context
Answers are written specifically for Pakistani players — covering JazzCash, EasyPaisa, HBL/UBL/Meezan Bank payments, PKR amounts, PSL cricket betting, and CNIC verification.
Always Up to Date
This FAQ is maintained by the 98par support team and updated whenever platform policies, payment methods, or game offerings change — so you always get accurate information.
25 Questions Covered
Five comprehensive categories covering account setup, payments, gameplay, bonuses, and responsible gaming — 25 detailed Q&A pairs written to answer real player queries in full.
24/7 Support Backup
Can't find your answer here? 98par's live chat support operates around the clock in both Urdu and English — our team is always available to help with complex or account-specific questions.
Responsible Gaming Guidance
A dedicated FAQ category covers self-exclusion, deposit limits, the 21+ age requirement, and how to access help if gambling is becoming a concern — because player wellbeing matters at 98par.
Table of Contents
Creating a 98par account takes just a few minutes. Visit the 98par platform, click Register, and fill in your mobile number, date of birth, and preferred currency (PKR). You will then be asked to complete CNIC-based identity verification to confirm you are 21 or older. Once verified, your account is active and ready for deposits and gameplay.
98par requires a clear photo or scan of your Pakistani CNIC (Computerised National Identity Card) — both front and back. In some cases, a selfie holding your CNIC may also be requested. KYC verification is mandatory before your first withdrawal and ensures compliance with the 21+ age policy. The process typically completes within 24 hours on business days.
On the 98par login page, click the "Forgot Password" link below the password field. Enter your registered mobile number or email address. You will receive a one-time PIN (OTP) via SMS or email. Enter the OTP, then set a new password. If you do not receive the OTP within five minutes, check your spam folder or contact 98par live chat support.
No. 98par enforces a strict one-account-per-player policy. Duplicate accounts are detected automatically during CNIC verification and will result in both accounts being suspended. If you already have an account and are having trouble accessing it, please contact 98par support via live chat rather than creating a new registration.
To permanently close your 98par account, contact the support team via live chat or email and submit a written closure request. Before closing, ensure your account balance is fully withdrawn. If you are closing your account for responsible gaming reasons, we recommend activating self-exclusion instead — this protects you while preserving your withdrawal access.
Log in to your 98par account and go to the Deposit section. Select JazzCash as your payment method, enter the amount you wish to deposit (minimum Rs 500), and confirm. You will receive a payment prompt on your registered JazzCash mobile number. Approve the transaction and funds appear in your 98par wallet within seconds. JazzCash deposits carry no platform-side fee.
The minimum deposit on 98par is Rs 500 for JazzCash and EasyPaisa. For bank transfers via HBL, UBL, or Meezan Bank, the minimum is Rs 1,000. For USDT TRC20 crypto deposits, the equivalent of approximately Rs 1,000 applies. SadaPay deposits follow the same Rs 500 minimum. There is no maximum deposit limit, though large deposits may trigger an enhanced verification review.
EasyPaisa withdrawals from 98par are typically processed within 30 minutes to 2 hours once approved. Withdrawal requests are reviewed by the 98par finance team during business hours. Requests submitted between 10 PM and 8 AM PST may be processed the following morning. Ensure your EasyPaisa number matches your registered 98par mobile number to avoid delays.
98par does not charge platform-side fees on withdrawals. However, your bank or mobile wallet provider (JazzCash, EasyPaisa, HBL, etc.) may apply their own transaction charges, which are outside 98par's control. USDT TRC20 withdrawals may incur a small network gas fee. We recommend checking your payment provider's current fee schedule before withdrawing.
As a general rule, 98par processes withdrawals back to the same payment method used for your most recent deposit. This is an anti-money-laundering requirement. If your deposit method is unavailable for withdrawal (for example, a temporary JazzCash issue), contact 98par support and the team will review alternative withdrawal options on a case-by-case basis after identity confirmation.
98par offers a wide selection of slot games from leading international providers, including classic three-reel slots, five-reel video slots, jackpot slots, and branded slots. Popular titles include high-volatility games with RTPs of 95% and above. The slots lobby is updated regularly with new releases. All slot games on 98par are certified for fair play through independent RNG auditing.
Yes — cricket is one of the most popular betting categories on 98par, and PSL (Pakistan Super League) matches are fully covered with pre-match and live betting markets. You can bet on match winner, top batsman, total runs, over/under markets, and more. 98par also covers international cricket including Pakistan Test matches, ODIs, and T20s throughout the year.
98par features a fully streamed live casino with real dealers operating around the clock. Available games include Live Baccarat, Live Roulette, Live Blackjack, Live Andar Bahar, and Live Teen Patti — all popular among Pakistani players. Tables are available in multiple stakes so both casual players and high-rollers can find appropriate limits. Live casino games are accessible on both desktop and mobile.
Yes. The 98par platform is fully optimised for mobile browsers on both Android and iOS devices. No separate app download is required — simply open the 98par site in your mobile browser and the interface adapts automatically. All games including slots, live casino, and cricket betting are available on mobile. The mobile experience is designed for Pakistani users on both Wi-Fi and mobile data connections.
RTP varies by individual slot title on 98par, but the majority of games carry RTPs between 94% and 97%. You can find the RTP for any specific slot in the game's information panel before you start playing. Higher RTP means a theoretically lower house edge over time, though short-session outcomes are determined by certified random number generator (RNG) results and vary significantly.
98par offers a welcome bonus to newly registered and verified players on their first deposit. Bonus details — including the percentage match, maximum bonus amount in PKR, and eligible games — are displayed on the Promotions page at the time of registration. Welcome bonus availability and terms can change periodically, so always check the current offer before making your first deposit.
Wagering requirements (also called playthrough requirements) specify how many times you must bet a bonus amount before it becomes withdrawable as real cash. For example, a 20x wagering requirement on a Rs 1,000 bonus means you need to place Rs 20,000 in qualifying bets before withdrawing bonus-derived winnings. On 98par, wagering requirements are clearly stated in each promotion's individual terms.
Yes. All bonuses on 98par carry an expiry period — typically between 7 and 30 days from the date the bonus is credited to your account. If wagering requirements are not met within the stated expiry window, the bonus and any bonus-derived winnings are forfeited automatically. Expiry timers are visible in your 98par account Bonus section so you can track remaining time.
98par rewards consistent players through a tiered loyalty programme. As you accumulate betting activity, you progress through loyalty levels that unlock benefits including enhanced withdrawal limits, personalised bonuses, dedicated account managers, and priority support. VIP players from major Pakistani cities like Karachi, Lahore, and Islamabad can access exclusive promotions tied to cricket events and live casino tournaments.
It depends on the specific promotion. Some 98par bonuses are universal and apply across all product verticals including slots, live casino, and sports betting. Others are product-specific — for example, a cricket bonus may only contribute wagering requirements when used on cricket markets. Always read the eligible games or sports section in the individual promotion's terms and conditions before claiming.
98par operates under an internationally recognised gaming licence, which requires the platform to maintain standards for fair play, player fund protection, and responsible gaming. The licence details are available in the footer of the 98par platform. Pakistani players access 98par under the jurisdiction of the licensing authority. We encourage all players to review our Terms and Conditions for full regulatory context.
The minimum age to register and play on 98par is 21 years. This is a strict, non-negotiable requirement enforced through CNIC verification during account registration. Anyone found to be under 21 will have their account permanently suspended and any funds returned. If you are aware of a minor attempting to use 98par, please contact our support team immediately.
Log in to your 98par account, navigate to Account Settings, and select the Responsible Gaming section. From there, choose Self-Exclusion and select your preferred exclusion period: 6 months, 1 year, 3 years, or permanent. Self-exclusion takes effect within 24 hours, suspends all betting and deposit access, and halts all marketing communications. Your balance remains withdrawable during the exclusion period.
Yes. 98par provides deposit limits, loss limits, and session time limits directly in your account's Responsible Gaming settings. You can set daily, weekly, or monthly caps on how much you deposit or lose. Limits take effect immediately when set and can be decreased at any time. Increasing a limit requires a mandatory 7-day cooling period to protect against impulsive decisions.
98par offers 24/7 customer support via live chat directly on the platform — available in both Urdu and English. You can also reach the support team by email at [email protected]. For responsible gaming concerns, select the "Responsible Gaming" topic when starting your chat so your query is routed to a trained specialist. Peak support hours are 10:00 AM to 2:00 AM PST.
Still Have Questions?
Can't find your answer in this FAQ? Our support team is available 24 hours a day, 7 days a week, in both Urdu and English to help with any account, payment, or gaming question.
Click the Live Chat icon on any page — our team responds in under 2 minutes on average during peak hours.
Send detailed queries to [email protected] — we respond within 4 hours during business days.
Browse our comprehensive guides on account setup, payments, bonuses, and more in the 98par Help Centre.
Need help with self-exclusion, limits, or player protection? Visit our dedicated Responsible Gaming page.
Ready to Play?
Create your 98par account in minutes, verify with your CNIC, and start playing with your first JazzCash or EasyPaisa deposit. Cricket betting, live casino, and hundreds of slot games are waiting.
21+ only · Play responsibly · Licensed platform · Help is always available